Show your open support tickets on your iPhone

Short answer: send your open support tickets to WidgetDash with one HTTP request, then add the WidgetDash widget to your iPhone Home Screen or Lock Screen. It updates every time you push a new value, and it is free for up to 5 numbers.

A growing support queue is easy to ignore until it becomes a fire. Query your help desk for the open count and the age of the oldest ticket and push both. The widget keeps customer waiting time honest, so you clear the queue before anyone gets frustrated.

Push it with one request

A source is created automatically the first time you push to it, so there is no setup step. Send your open support tickets like this:

curl -X PUT https://api.widgetdash.app/api/v1/data/open_tickets \
  -H "Authorization: Bearer YOUR_WRITE_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "display_name": "Open Tickets",
    "icon": "tray.full.fill",
    "category": "Support",
    "metrics": [
      { "label": "Open", "value": "8" },
      { "label": "Oldest", "value": "2h" }
    ]
  }'

• The value is a plain string, so format it however reads best: "$8,420", "99.98%", "+58".
• icon is an SF Symbol name. Here we use tray.full.fill.
• Push to the same source_key again any time and the widget updates in place.

Add it to your iPhone

1. Sign up free and copy your WRITE key from the dashboard.
2. Install the WidgetDash iOS app (free on the App Store) and connect with the dashboard QR code or your write key.
3. Long-press the Home Screen, tap +, search WidgetDash and pick a size. Small shows your first source, so use Edit in the app to move this one to the top.

Lock Screen widgets (rectangular and round) are supported too, so your open support tickets can sit right under the clock.

Questions

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